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Volunteer Coordinator

About Us

At Pathway Resource Center, we have been paving the way for the community for over 20 years with a firm belief in the power of empathy and the potential for transformation. We strive to not only address immediate needs but also to inspire individuals to become agents of change within their own lives. We are committed to fostering, cultivating, and preserving an ethical workplace with a culture of diversity, equity, and inclusion. Our commitment includes an emphasis on adaptability, ensuring that our team is attuned to the organization's current culture. We cultivate a positive, respectful environment where everyone learns from diverse experiences, respects personal limits, and maintains clear boundaries. We believe in the power of cross-training, giving opportunities while emphasizing personal responsibility, and understanding the importance of letting one's work speak for itself. Our strong foundation and extensive experience coupled with our established culture positions us as a beacon of positive change in the community.

 

The Pathway Volunteer Coordinator recruits, trains, and manages volunteers and ensures that volunteer activities are carried out effectively and efficiently in accordance to the organization's mission and objectives. The Volunteer Coordinator helps expand the capacity of the staff with volunteer support.

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Reports to: Director of Programs

Duties & Responsibilities

  • Recruits volunteers for activities, events, and programs

  • Orients new volunteers with the organization’s mission, policies, and their role

  • Trains volunteers with the skills they need to perform their tasks effectively

  • Matches volunteers with opportunities that suit their skills and interests

  • Coordinates logistics for volunteer activities, including materials

  • Serves as the primary point of contact for volunteers, offering support and guidance as needed

  • Maintains accurate records of volunteers' contact information, skills, availability, and preferences

  • Tracks volunteer hours and contributions for reporting purposes and to evaluate the effectiveness of the volunteer program

  • Facilitates communication between the organization's staff and volunteers

  • Assists with building maintenance as needed

  • Assists with Youth Council and attend meetings

  • Supports purchase of supplies and running errands for the organization as needed

Requirements

  • Knowledge of Indianapolis and Far-Eastside area required

  • Must have a Minimum of an Associate's Degree and Two to Four (2-4) Years of Experience related to the specified Duties and Responsibilities ideally working with non-profits

  • Must be able to pass a Criminal Background Check

  • Must have a Reliable Vehicle with Current Vehicle Insurance and Valid Driver’s License

  • Must be able to work 10-15 Hours per Week

  • Must work some Weekends and Evenings

  • ​Stipend based position

Essential Skills & Abilities

  • Effective leadership and management skills

  • Excellent computer skills and thorough knowledge of Microsoft Office Programs, including Word, Excel and Google Drive

  • High degree of organizational skills

  • Strong effective communication skills, including internal and external relations

  • Must be able to meet critical deadlines in an efficient and professional manner

  • Excellent time management and personal assertiveness

  • Must be dependable, confidential, and honest

  • Ability to work positively within a team, following directives without the inclination to control or overhaul interactions

  • Capability to respect others while also maintaining personal boundaries

  • Understand the importance of mutual respect in creating a harmonious work environment

  • Prioritize delivering quality work as proof of job competence along with accountability for decisions and actions

  • Ability to work with a diverse demographic population

  • Ability to multi-task in a fast-paced environment

  • Must display a positive attitude and friendly, service-oriented personality

  • Must be able to handle conflict resolution

  • Must be a team player

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